Quantum Biologics, Inc. (“we,” “us,” “our”) operates qbmerch.com. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have.
Name, shipping and billing addresses, email, phone number, and purchase details when you place an order. Email, hashed password, saved addresses, and order history if you create an account. Payment information is handled by Stripe — we receive only a tokenized reference, the last four digits, and card brand. Email and message content when you contact support.
IP address, browser type, referral source, device type, pages visited, and timestamps. Cookies and local storage for cart persistence, sessions, analytics, and fraud prevention.
To process and fulfill orders, provide shipping updates, and handle support requests. To prevent fraud and defend chargebacks via Stripe Radar. To send transactional emails such as order confirmations and shipping notifications. To send marketing emails if you opt in. To improve site performance and analyze usage patterns. To comply with legal obligations and enforce our Terms.
We do not sell your personal information. We share data only with: Stripe (payment processing), our shipping and fulfillment partner, our email service provider, our analytics provider (de-identified data only), law enforcement or regulatory authorities when required by law, and any acquirer in the event of a merger, acquisition, or asset sale.
We use first-party cookies and local storage to maintain login sessions, persist shopping carts, and measure site performance. You can disable non-essential cookies through your browser settings.
Order records are retained for a minimum of seven years for tax and compliance purposes. Marketing contacts are retained until you unsubscribe. Support conversations are retained for three years. You may request earlier deletion by contacting us.
We use industry-standard measures including HTTPS everywhere, encrypted databases, hashed passwords, and role-based access controls. In the event of a data breach, we will notify affected users as required by applicable law.
Depending on your location, you may have rights under the CCPA (California), GDPR (EU), or UK data protection laws. These may include the right to access, correct, delete, or export your data, or to object to certain processing. To exercise your rights, email support@qbmerch.com with the subject line “Privacy Request.” We will verify your identity before processing.
This site is not intended for children under 13. We do not knowingly collect personal information from minors.
We are based in the United States. If you access the site from outside the U.S., your data will be transferred to and processed in the United States.
We may update this policy from time to time. Material changes will be announced at least 30 days before they take effect. The “Last updated” date at the top indicates the most recent revision.
For privacy-related inquiries, email support@qbmerch.com with the subject line “Privacy Request.”
